FAQ

Do you sell both original and generic medication?

Yes, we sell both original and generic medication.
How can I place an order?

You can place an order online in a few minutes. For more details, please visit our How to Order page.
Do I need to send you a prescription?

We require a prescription for RX items only. You can email your prescription to ibcsorg.com.
How much is shipping?

The shipping fee will depend on the shipping option, destination, and the items you order. You will see your shipping fee when you proceed to checkout.
What payment options do you accept?

We accept Visa, MasterCard, AMEX, JCB, Diners Club, Discover, and E-Checks.
Do you ship drugs around the world?

We ship drugs to almost any country. Please contact our managers or check the order form to find out the available shipping options for your destination.
Can you guarantee confidentiality?

Yes, we guarantee that all orders are sent confidentially. We ship products in discreet packages without any inscriptions of the contents.
What if the package does not arrive, arrives damaged or incomplete?

In this unlikely situation, you should contact our managers. We will either resend the medication for free or offer you a refund.
What shipping methods do you use?

Currently, we use 2 shipping methods: Trackable Courier Service and Regular Airmail Service. The packages sent by the latter option are not trackable. Visit our Shipping page for more details.
How can I check the status of my order?

If you opted for Trackable Courier Service, you can track your order status online through the website.